Client
Your Hot Copy
Completed
2019-03-06
Overview
A complete rebrand and website redesign for a Hollywood screenwriter turned copywriting strategist, featuring a custom brand identity system and printed hardback brand book.
Jamie Jensen spent years writing for Hollywood before pivoting to copywriting strategy. By the time she contacted me, she had a thriving client roster but a visual identity that didn't match her bold personality or premium positioning. Her existing brand felt generic. Her website buried her expertise under unclear navigation. Potential clients couldn't tell what made her different from the hundreds of other copywriters online.
She wanted a complete rebrand under a new name, Your Hot Copy, that would finally reflect her unapologetic, magnetic energy and storytelling approach. I led the full creative direction, including brand strategy, identity design, a comprehensive printed hardback brand book, and a conversion-focused website.
What we needed to solve:
Jamie's existing brand didn't communicate her premium positioning or unique approach. Her website navigation was confusing, making it hard for visitors to quickly understand her services or what made her different. She was also turning away work because she couldn't scale, but when she tried to raise prices or launch group programs, her brand didn't support the move.
Jamie had a thriving copywriting business, but she was hitting a ceiling. She wanted to scale her services, raise her rates, and launch group programs. The challenge was that her website, while full of personality, wasn't supporting these bigger business goals. It positioned her as a fun, approachable freelancer rather than a strategic partner commanding premium prices.
Her existing website had great energy and showed off her personality well. The bright cyan, hot pink, and yellow color scheme with diagonal striped graphics was bold and memorable. The tagline "For words that sizzle, AND SELL" captured her approach. But as her business evolved, she needed a brand that could do more heavy lifting.
The homepage led with entertainment and personality, which worked for her ideal clients who appreciated her bold style. But it also meant burying her Hollywood storytelling credentials and strategic expertise below the fold. The "Because this? It's a party. (and words are the drug we're selling)" messaging was clever and distinctive, but prospects had to scroll through several screens before understanding what she offered and why they should hire her specifically. For someone ready to invest in premium copywriting services, the site didn't immediately establish the credibility they needed to feel confident making that investment.
I started with my ID Discovery Process, a strategy intensive where we mapped out her ideal client journey, competitive landscape, and brand positioning. We looked at dozens of copywriting agencies and personal brands in her space. Most fell into two camps: either overly polished and corporate, or too casual and "Pinterest-pretty" without substance. Jamie's existing brand landed in the latter category. She needed to stand out from both.
Through our discovery sessions, I learned what Jamie's customers valued most: her Hollywood storytelling background (which made her copy more engaging), her direct communication style (no fluff, just results), and her ability to teach them the strategy behind the copy. But none of this came through in her existing brand or website. The visual identity communicated "fun freelancer" when she needed "strategic partner."
What needed to change:
The brand needed to maintain Jamie's bold personality while adding layers of sophistication and structure. The website needed to lead with credibility and clear services, not poetic metaphors. The visual system needed consistency across all touchpoints so Jamie could create content efficiently without redesigning from scratch every time. And most importantly, the entire brand needed to support her goal of raising rates and launching scalable programs, not position her as an affordable freelancer.
I designed a brand identity that matched Jamie's energy: bold, editorial, and impossible to ignore. The visual language needed to feel premium without being stuffy, creative without being chaotic.
The brand identity:
The logo combines strong geometric type with a custom ligature that adds personality without sacrificing professionalism. I chose a bold color palette anchored by bright yellows and blacks, inspired by the beautiful photography Jamie had done in NYC. The high-contrast combination feels both sophisticated and impossible to ignore, standing out in a sea of millennial pink and navy blue competitors. It also connected to her roots: the bright taxi cab yellows and urban edge of New York City matched her Hollywood-to-copywriting story.
For typography, I paired a bold display serif for headlines with a clean sans-serif for body copy. This combination reinforces the "storytelling meets strategy" positioning and stays readable across all touchpoints from Instagram posts to 3,000-word sales pages.
The website redesign:
I restructured the entire site around one goal: get qualified leads to book a discovery call. The new homepage introduces Jamie's background in the first fold, shows her unique approach in a visual process diagram, and features client results with direct testimonials. Services are now clearly differentiated with transparent starting prices to filter out tire-kickers.
We cut the navigation from seven items to four. I created modular content blocks that Jamie can rearrange for different campaigns without breaking the design system. Every page has one clear call-to-action, and I added strategic opt-ins for her email list that offer actual value (a copy audit checklist, not just "subscribe for updates").
Brand vision board showing editorial inspiration, bold typography, and confident color palette
Color psychology and application examples across digital touchpoints
Mood board combining high-fashion editorial aesthetic with strategic clarity
Final color palette with WCAG contrast ratios and usage guidelines
The turning point came during the first homepage design presentation. I sent Jamie the initial concepts with notes explaining the direction: sophistication mixed with light-heartedness, retro art deco elements mixed with bold modern colors. The idea was to create contrasts that reflected her brand personality, using geometry and bright colors to bring something fresh while maintaining familiarity.
I also explained my thinking behind every choice. The custom geometric patterns we could extend across her brand materials. The animated welcome sequence that would work like a movie intro. The alternating sections with different colors to create visual rhythm. I wanted to make sure she understood the strategy, not just react to pretty designs.
Her response was immediate: "I FUCKING LOVE THIS DIRECTION. Keep going."
She loved the geometric elements, the fonts, the navigation. Everything clicked. But then came the hesitation: "The ONLY things that have me second-guessing my OMG YASSS! reaction: so.much.yellow. But I love it and realize the next section of the page will be a totally different color. So I LIKE it, it's different and it makes me go 'WOW' but also 'hmmmm.'"
That "hmmmm" could have derailed the whole direction. I could have pulled back, made it safer. Instead, I explained why the bold yellow worked. It stopped people in their tracks. It differentiated her from the sea of muted pastels in her industry. It matched her bold personality and premium positioning. Most importantly, her ideal clients would respond to confidence, not caution.
She chose bold, and it changed everything. Her existing clients loved it and said "this finally feels like YOU." More importantly, her ideal clients responded immediately. She started booking more clients through the website, with several specifically mentioning the site's confidence and professionalism in their initial outreach.
What made this work:
The collaboration was key. I didn't just deliver designs, I explained my thinking. I asked Jamie to identify what wasn't working and why, so we could problem-solve together rather than guess. This created trust and let us move quickly through decisions.
The brand system also had to balance two audiences: Jamie's clients (who needed to trust her expertise) and Jamie herself (who needed to love using the brand every day). By giving her a flexible but structured design system with clear guidelines in the printed brand book, she could create content quickly without second-guessing every design choice.
This project moved fast. Jamie needed the rebrand done in six weeks to align with a planned course launch. We worked in focused two-week sprints with clear milestones.
Week 1-2: Strategy and Brand Direction
We started with a half-day intensive mapping out her brand strategy, competitive positioning, and visual direction. I created three distinct mood boards representing different brand directions. The options were editorial bold, modern minimal, and artistic eclectic. Jamie immediately gravitated toward the editorial bold direction, which let me move quickly into logo concepts.
Week 3-4: Identity Design and Brand Book
I presented five logo directions. The first round was too safe. Jamie's feedback: "These are pretty, but they don't have enough attitude." Round two I pushed the typography bolder and added the custom ligature. She chose her favorite within 24 hours.
With the logo locked, I built out the full color palette, typography system, and comprehensive brand guidelines. I designed a printed hardback brand book that became both a reference tool and a tangible representation of her premium positioning. The book included everything from logo usage rules to color psychology, typography pairings, photography direction, and templates for her most-used formats (Instagram posts, email headers, workbook covers). This was crucial because Jamie needed to create content quickly while maintaining brand consistency.
Week 5-6: Website Design and Build
I wireframed the site structure based on her most common customer journey. The typical path was: Google search, then homepage, then services page, then booking. We tested the navigation with three of her existing clients to make sure the service descriptions made sense.
The biggest design challenge was the mobile experience. Jamie's audience is 70% mobile, so I designed mobile-first and worked up to desktop. I simplified the homepage to three key sections on mobile. These sections highlighted her credibility (Hollywood background), her approach (the process diagram), and proof (client results).
Social media graphics system showing consistent brand application
Website wireframes showing user journey from homepage to booking
The rebrand launched on schedule, and the impact was immediate.
What changed:
Jamie finally had a brand that matched her premium positioning and bold personality. The website clearly communicated her unique value proposition, and the navigation made it easy for potential clients to understand her services and approach. The printed brand book became a powerful tool in client presentations, demonstrating her professionalism and attention to detail.
Most importantly, the website started working harder for her business. She booked more clients directly through the site, with many mentioning the professionalism and clarity of the new design in their initial contact. The improved navigation and clear service descriptions meant fewer questions and more qualified leads reaching out.
The new brand system gave Jamie the confidence to raise her rates and launch her first group program. She successfully pre-sold her course, crediting the brand cohesion and professional website with giving her the credibility to charge premium prices. She expanded her team to include additional copywriters, and used the templates and guidelines from the brand book to create multiple course brands, lead magnets, and other materials, all while maintaining brand consistency across every touchpoint.
This project taught me that the safest design choice is often the wrong one for premium positioning. When Jamie pushed back on the bold colors in our third review, my instinct was to compromise. Instead, I created the comparison mockups to show her exactly what "safe" would cost her. The answer was invisibility.
What I'd do differently:
I would have involved Jamie's existing clients earlier in the process. We tested navigation with them in week 5, but their insights about what they valued most in her services would have been useful during strategy. Their perspective on her Hollywood background being a key differentiator came up organically. I wish I'd uncovered that insight sooner through structured client interviews at the start.
I also learned the value of building brand systems for people who aren't designers. Jamie creates content daily but doesn't have design training. By giving her pre-made templates with built-in constraints (specific colors, specific fonts, specific layout grids), I made her brand more consistent than if I'd just handed her a PDF of guidelines. The constraints were actually freedom.
What surprised me:
The transparent pricing was controversial during design reviews. Jamie worried it would turn people away. Instead, it filtered her leads beautifully. She spent less time on unqualified discovery calls and more time with clients who already understood her value. Sometimes adding friction in strategic places helps you avoid bigger problems down the road.
The lasting impact:
The brand system supported Jamie's business growth for years. She expanded her services, raised her rates multiple times, and built a team, all while using the bold, confident brand presence we established. The design worked because we built it on strategic foundations rather than trendy aesthetics, allowing it to adapt as her business evolved.
Eventually, Jamie transitioned to a new chapter in her career, taking a position with bestselling author Mark Manson. But during her time running Your Hot Copy, the brand system gave her exactly what she needed: the confidence to show up boldly, charge premium prices, and be taken seriously in a crowded market.
This project reinforced that brand design isn't about making something pretty. It's about building a system that supports business goals at a specific moment in time, communicates clearly, and gives your client the confidence to show up boldly in their space.